Unfortunately, most of the time people find out their air conditioning needs repaired when it’s just broken down and the temperature outside is a balmy 100 degrees. Your pocketbook will especially feel the pain when you pay for an emergency call versus a regular one, as these are usually twice as expensive. Even though you’re frustrated with the situation, don’t use a blanket statement for the technician and tell them to “do whatever it takes” in terms of getting it fixed, as this can really give them a chance to hurt your pocketbook big time.
Once the service technician gives you an estimate of what is wrong, make sure you check with your home insurance coverage to see what is going to be paid for and what you’ll be responsible for. This will also give you the opportunity to search for your own parts, instead of relying on the parts they will offer, which will usually be with a premium. It might be wise to talk to the service company first to see if they would be willing to install parts they didn’t provide or if they have a liability policy they have to follow that keeps them from doing so.
There are some factors to consider if the service tech informs you that your entire system needs replaced, and these include how often and how much you use the unit, how the value of the unit could affect the future sale of your home and how much longer you plan to reside in this particular house. All of these will help you decide whether to take the low priced, the middle-priced or the high-priced option when they show you the list of choices.
It’s important to hire only a company who has expert certified workers and whose reputation is solid, so you can rely on the work they do and trust that it will last for several years. Investing some time into research and hiring the best people ensures that you’re happy with the work you get done and that you’ll be able to rely on for many years to come to keep your family cool. The online reviews for each of the potential company matches will go a long way towards helping you choose the right one to hire.
See if you can gain any recommendations by talking to coworkers, friends, family members and neighbors and ask if they have worked with an air conditioner repair company lately, and if so, what their experience was like. This will ensure that you spend money with people who appreciate your business and who want to protect the reputation they’ve worked so hard to build.